Network Infrastructure Failure - Incident Report 12/9/23

Dec 10, 2023

Network Infrastructure Failure

Resolved - After an extended investigation, we found the root cause as a server misconfiguration. A staff member inadvertently deleted a virtual network bridge between the server’s virtualized environment network and the physical internal network that connects to the public internet. The network bridge has been restored and service will resume as normal shortly.
Dec 10, 02:44 UTC

Monitoring - After an investigation, our team has determined that our network communication ports 80 and 443 were inaccessible and were not returning a response. We have restarted the forum’s virtualization environment and are monitoring the situation to see if it will resolve itself.
Dec 10, 02:35 UTC

Identified - We have identified a failure within our networking infrastructure and are actively implementing a fix.
Dec 10, 02:33 UTC

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