Read this before using the ACF Business Feedback service

The ACF Business Feedback category is meant for businesses to have their feedback pages where customers can leave ratings.

Before you begin to use this service, please click on the option that best describes you.

Click here if you are a customer wanting to leave feedback for a business

If you are a customer who wants to leave feedback for a business, go to the ACF Business Feedback category and search up the business name to see if an existing feedback page exists for that business.

If an existing page exists…
Navigate to the page, verify that the feedback page refers to the business that is relevant to you (business information is found in the first post), and then reply by pressing “Answer” to the page with your feedback.

If an existing page does not exist…
Create a new topic in the ACF Business Feedback category and set the title as the business’s name. As an example, a good title for the page would be “CompanyXYZ Feedback”. Then, fill out the template with the relevant business information and then create the topic.

Once you have created the topic, you can leave your feedback by replying to the topic by pressing “Answer”.

The feedback page can be claimed by the business owner at any time. Anybody can make edits to the first post of a business feedback page that isn’t claimed by the owner.

Click here if you are a business owner wanting to create a feedback page

If you are a business owner who wants to create a feedback page, search up your business’s name in the ACF Business Feedback category to make sure one doesn’t already exist.

If a business feedback page already exists for your business…
Read the “Click here if you are a business owner looking to claim an existing feedback page” dropdown.

If a business feedback page doesn’t already exist for your business…
Create a new topic in the ACF Business Feedback category and set the title as the business’s name. As an example, a good title for the page would be “CompanyXYZ Feedback”. Then, fill out the template with the relevant business information and then create the topic. You may deviate from the template if you’d like.

Make sure to contact our friendly staff and let us know that you would like to claim your newly created page as a business owner. This will lock your page so only you can make edits to business information and give your page a claimed ownership badge.

Click here if you are a business owner looking to claim an existing feedback page

If an existing feedback page exists for your business and you would like to claim it, contact our friendly staff. You will be required to prove your ownership of your business.

Need additional help?
If you require assistance, please don’t hesitate to contact our friendly staff. We’re here to help.